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North Harbor Pavilion Receives 2019 Pinnacle of Excellence Award from Press Ganey


North Harbor Pavilion at Northport Medical Center has been recognized by Press Ganey with its Pinnacle of Excellence award for providing consistently high levels of excellence in patient experience.

Press Ganey, a leading health care performance improvement company recently announced its 2019 Pinnacle of Excellence Award recipients. The award honors top performing organizations on the basis of extraordinary achievement. It recognizes clients who have maintained consistently high levels of excellence over three years in patient experience, employee engagement, physician engagement, or clinical quality performance.

North Harbor offers adult and senior adult inpatient mental health treatment.

The Press Ganey Pinnacle of Excellence Award is a nationally-recognized symbol of achievement in health care,” North Harbor Director Valerie Alford said. “I’m especially proud because this award highlights the dedication of our staff to consistently provide the best care possible for our patients.” 

Top performers are awarded based upon performance on designated award survey measures for the three year award period. Winners are identified based on performance on three full years of data, from May 2016 - April 2019.









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