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North Harbor Pavilion Receives 2018 Guardian of Excellence Award from Press Ganey


North Harbor Pavilion at Northport Medical Center has been recognized for providing outstanding patient experience.

Press Ganey, a leading health care performance improvement company, presented its 2018 Guardian of Excellence Award to honor facilities who consistently sustained performance in the top 5 percent of its 33,000 clients. North Harbor was honored for being in the 95th percentile in patient experience as measured in patient satisfaction surveys.

 North Harbor offers adult and senior adult inpatient psychiatric treatment.

“The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care,” North Harbor Director Valerie Alford said. “I’m especially proud because this award highlights the professionalism and caring of our medical staff and employees.” 

Patrick T. Ryan, CEO of Press Ganey, agreed. 

“We are proud to partner with North Harbor to support their mission to provide safe, high-quality, patient-centered care,” he said. “They are truly dedicated to delivering exceptional care in the communities they serve, and their commitment to capturing and acting on patient experience feedback is a very powerful demonstration of this.”

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